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Guest services manager #10872

Company: Clearwater Suite Hotel

Job Description

 
Guest services manager
 
 
Terms of Employment: Permanent, Full Time, Weekend, Day, Evening
 
Salary: To be negotiated, Medical Benefits, Dental Benefits, Life Insurance Benefits, Group Insurance Benefits, Vision Care Benefits
 
Anticipated Start Date: 2010/07/19
 
Location: Fort McMurray, Alberta (1 vacancy)
 
 
 
 
Skill Requirements:
 
Education: Completion of high school
 
Credentials (certificates, licences, memberships, courses, etc.): Not applicable
 
Experience: 2 years to less than 3 years
 
Languages: Speak English, Read English, Write English
 
Human Resources Responsibility: 1 - 20
 
Budgetary Responsibility: 0 - $100,000
 
Work Setting: Hotel
 
Business Equipment and Computer Applications: Computer terminal, Multi-line switchboard, Computerized reservation system, Windows, WordPerfect, MS Word
 
Specific Skills: Develop and implement policies and procedures for daily operations, Negotiate with suppliers for the provision of materials and supplies, Negotiate with clients for the use of facilities, Set work schedules, Respond to customer complaints, Prepare budgets and monitor revenues and expenses, Prepare marketing plans, Implement marketing activities, Enforce policies and procedures, Attend to persons with special needs
 
Additional Skills: Recruit and hire staff, Supervise staff, Conduct performance reviews, Conduct training sessions, Perform front desk duties
 
Security and Safety: Bondable, Criminal record check (abstract)
 
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Attention to detail, Combination of sitting, standing, walking, Standing for extended periods
 
Work Site Environment: Non-smoking, Air conditioned
 
Transportation/Travel Information: Own transportation
 
Ability to Supervise: 10 people or less
 
Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning
 
Other Information: A position in a beautiful ensuite hotel-Only experienced applicants will be considered
 
Employer: Clearwater Suite Hotel
 
 
 
 
How to Apply:
 
Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.
 
Contact Name: Arlene Pavelko
 
By Fax: (780) 791-1153
 
By E-mail: apavelko@clearwaterfortmcmurray.com

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