Guest service representative #10874

Company: Clearwater Suite Hotel

Job Description

Guest service representative
 
 
 
 
Terms of Employment: Permanent, Full Time, Shift, Weekend, Day, Night, Evening
 
Salary: To be negotiated, Medical Benefits, Dental Benefits, Life Insurance Benefits, Vision Care Benefits
 
Anticipated Start Date: As soon as possible
 
Location: Fort McMurray, Alberta (1 vacancy)
 
 
 
 
Skill Requirements:
 
Education: Completion of high school
 
Credentials (certificates, licences, memberships, courses, etc.): Not applicable, Not required
 
Experience: Experience an asset
 
Languages: Speak English, Read English, Write English
 
Business Equipment and Computer Applications: Multi-line switchboard, Computerized reservation system, Word processing software, Spreadsheet software, Basic computer skills (will train), General office equipment
 
Work Setting: Hotel
 
Type of Bookkeeping and Accounting: Basic accounting, Cashiering
 
Specific Skills: Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Arrange services required for guests with special needs, Secure guests' valuables, Process wake-up calls, Store and retrieve luggage, Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain occupancy statistics, Customer service oriented, Follow emergency and safety procedures, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying)
 
Work Location Information: Urban area
 
Security and Safety: Bondable
 
Transportation/Travel Information: Own transportation
 
Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning
 
Other Information: Front Desk position at beautiful en suite hotel. Applicants must be Fort McMurray residents, flexible, reliable and punctual. Only Applicants willing to work the 2 audit shifts need apply.
 
Employer: Clearwater Suite Hotel
 
 
 
 
How to Apply:
 
Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.
Contact Name: Arlene Pavelko
 
By Mail:
4 Haineault StFort McMurray, AlbertaT9H 4G7
 
By Fax: (780) 791-1153
By E-mail: apavelko@clearwaterfortmcmurray.com

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