Account Manager #1132
Company: RBC
Job Description
Open Position/Description
As one of North America's leading diversified financial services companies, we have the resources that will enable you to put clients first.
- Requisition Number: 94476
- Position Title: Account Manager--Timberlea Branch, Fort McMurray, AB
- Position Type: Full-Time
- Position Category: Sales
- Relocation: Yes
Job Description:
This is a face-to-face sales role in RBC's Canadian Banking - Personal Markets platform for experienced individuals who have completed the RBC Account Manager training program and are fully qualified in the role.
The role will provide the opportunity to hone sales skills, expand sales accountabilities and pursue a variety of career opportunities in RBC. It will appeal to individuals who have already demonstrated sales acumen in the Account Manager role. The successful candidate will be constantly challenged to exceed previous goals and targets and achieve his/her own unique contribution to the region's success.
Requirements:
Knowledge/Accreditations:
- Must have the Mutual Funds accreditation
- Knowledge or fluency in a second language is an asset
Experience:
- Must have completed the RBC account manager training program
- Proven selling skills in any industry e.g. retail, hospitality, financial services
Skills/Competencies/Attributes:
- Strong sales orientation with a passion for fulfilling client needs
- Strong interpersonal, communication and negotiation skills
- Entrepreneurial, self motivated to achieve above average results
- Team player who contributes to team sales plans
- Continuous learner with a deep curiosity about his/her diverse customers and keeps up to date on changes in client needs, procedures and products
- Able to work flexible hours depending on branch hours of operation
Education:
Post secondary diploma/degree, ideally in Commerce, Business Administration or related experience.
Each role at RBC offers a variety of development opportunities that are critical to an individual's career growth. In this role, the successful candidate can expect to gain experience in generating revenue, building and maintaining client relationships, and developing general product and client knowledge.
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RBC offers a Total Rewards program including competitive salary, opportunities for performance bonuses based on performance thresholds along with an array of flexible benefit, work/life and career development programs, long term investment and retirement savings plans.
Key Accountabilities:
- Primary accountability is to serve walk-in clients, open new personal accounts and cross-sell additional services such as credit cards, loans, overdraft and investments. (25%)
- Contribute to meeting sales plan and related activities by actively and effectively assessing customer financial needs and providing effective solutions. (30%)
- Maintain and grow the customer portfolio by identifying and promoting personal banking solutions with a continuous focus on customer service and new business development. (25%)
- Take ownership of client problems, respond with empathy and develop satisfactory solutions. (20%)
Experience: Less than 1 year
Education: High School Diploma / GED
Skills: Excellent Written & Communication Skills, Listening, Understanding and Responding, Relationship Building, Identifying Business Opportunities, Customer Service/ Service Partner Orientation
We thank all interested candidates however only those selected for an interview will be contacted.
If interested, please apply online at http://track.jobviper.com/ViewJob.asp?id=550630-316-7913
We value diversity in the workplace, are committed to employment equity/equal opportunity employment and will provide reasonable workplace accommodation to applicants with disabilities.
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