Customer Service Agent #1345

Company: St. John Ambulance - Alberta Council

Job Description

Open Position/Description
 

• Title: Customer Service Agent
• Terms of Employment: Permanent, Full Time, Day
• Salary: $30,000.00 Yearly for 37.5 hours per week, Other Benefits, Medical Benefits, Dental Benefits, Life Insurance Benefits, Group Insurance Benefits, Pension Plan Benefits, RRSP Benefits, Vision Care Benefits
• Anticipated Start Date: As soon as possible 
• Location: Fort McMurray, Alberta  

• Education: Completion of high school
• Credentials (certificates, licences, memberships, courses, etc.): Not required
• Experience: Experience an asset
• Languages: Speak English, Read English, Write English
• Work Setting: Not-for-profit organization
• Business Equipment and Computer Applications: Windows, General office equipment, Electronic mail, Database software, Internet browser
• Specific Skills: Answer inquiries and provide information to customers, Explain the type and cost of services offered, Sell merchandise, Arrange for billing for services, Receive payments, Issue receipts and other forms, Receive application forms, Access and process information, Maintain records and statistics, Perform general office duties, Order supplies and maintain inventory
• Work Conditions and Physical Capabilities: Fast-paced environment, Repetitive tasks, Attention to detail
• Work Location Information: Urban area
• Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning
• Other Information: This EXCELLENT position focuses on customer services skills, data entry skills & phone skills. Want a GREAT WORK ENVIRONMENT where you can enjoy a CAREER and be proud of it, then send your resume.

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