Remote Camp - Operations Manager #24920
Company: Compass Group Canada
Job Description
Location(s): Fort McMurray, AB, CANADA
# of Positions: 1 Position(s)
Company Profile
Compass Group Canada is the leading food service and support services company in Canada with over 23,000 associates and $1.4 billion in revenues.
Our vision for growth and success is a powerful one, to combine fresh ideas with the industry¿s greatest talent - Great People, Great Service, Great Results! Because we `live¿ our values, Compass Group Canada was named to the 2011 Top 100 Employers list in Canada for the fourth consecutive year.
Compass Group Canada is the leading food service and support services company in Canada with over 23,000 associates and $1.4 billion in revenues.
Our vision for growth and success is a powerful one, to combine fresh ideas with the industry's greatest talent - Great People, Great Service, Great Results! Because we 'live' our values, Compass Group Canada was named to the 2011 Top 100 Employers list in Canada for the third consecutive year.
ESS Support Services provides high volume food service to remote locations that include offshore oil rigs, coastal logging camps, large projects in the Alberta Oil Sands, and summer Cadet camps in the Yukon.
The Position - Remote Camp - Operations Manager
Location: Fort McMurray
Job Rotation: 20 days on, 8 days off; accommodations and travel allowance provided.
The mandate of the Operations Manager is to successfully manage and support all relevant activities of the Front Desk, Retail, Kitchen and Housekeeping Department with a special emphasis on Health, Safety & Environment and Cost Management.
The manager is required to have excellent interpersonal skills when dealing with a variety of contacts including the the internal team, direct and non direct reports, the Client, unionized associates, contractors, residents and members of the public in general as it relates to the operation of the facility.
Role and Responsibilities
The successful candidate will report to the General Manager and is responsible for planning, organizing, directing and controlling departmental staff, resources and activities to meet established standards and ensure the efficient and effective operation of all Departments.
In addition the Operations Manager:
- Maintains responsibility and accountability for personnel management functions of the department by utilizing support departments such as Human Resources, Health, Safety & Environment and Finance. Personnel management includes new associate interviews, selection, hiring, evaluation and on occasion termination in accordance with Compass Standards, Client Contract and applicable Union Collective Agreements.
- Maintains responsibility and accountability for the financial management of the costs and expenses of departmental budgets.
- Conducts regular inventory of Operations department supplies and order same, keeping costs in line with approved budgetary amounts
- Focuses on Quality Management to ensure the standards in the Contract with the Client are met and look for new ways to improve this area, the Construction Camp Rules and Regulations are maintained and Provincial standards for quality in Alberta are met and maintained.
- Develops and follows appropriate policies, procedures and job routines to meet the needs of the site(s).
- Provides written and verbal reports on activities and statistics on a weekly, monthly, quarterly and ad-hoc basis. Develop programs, policies and procedures in line with Compass Guidelines.
- Conducts regular audits & inspections on all departments. Work with team to develop documented action plans, and ensure they are followed up and completed in a timely manner
- Keep costs in line with approved budgetary amounts. Monitor daily, and provide weekly overview
- Schedules project work, assuring that adequate staff and supplies are available to perform said tasks
- Responds to concerns and request with a sense of urgency and take necessary corrective action including timely follow-up.
Required Qualifications (please only apply if you meet all required qualifications):
- At least five (5) years of management experience, preferably in a hospitality management role with a background of Operations Manager or Housekeeping Management and AGM experience.
- Working knowledge of all housekeeping procedures
- Working knowledge of food service industry
- Strong understanding of HSEQ & Quality Control practices and procedures
- Demonstrated financial management abilities
- Great people management skills and labour relations experience
- Ability to communicate effectively in written format and oral presentations
- Strong organizational skills and time management
- Excellent customers and clients relationship skills
- Proven problem solving, decision-making and analytical skills
- Excellent computer skills using email, excel, power point.
Thank you for your interest in a career with The Compass Group!
Only those selected for an interview will be contacted. We will consider your resume for additional opportunities. Compass Group Canada is committed to fostering a diverse and representative workforce and an inclusive work environment where all employees are treated fairly.
Apply online: http://careers2.hiredesk.net/viewjobs/jobdetail.asp?comp=compass&PROJ_ID=%7b90251223-7E39-405F-85AD-80683247F410%7d&tp_id=1&TPPreview=1&LAN=en-US
For other great opportunities with Compass Canada, visit careers.compass-canada.com. Look for us on Facebook and LinkedIn! Follow us on http://twitter.com/CompassCANJobs