Resident Customer Service Rep. (Live In) #24940
Company: Boardwalk Rental Communities
Job Description
Company Name: Boardwalk Rental Communities
Location: Fort McMurray
Available: Immediately. Full Time.
Full Time, Amazing Benefits & Room to Grow!
Responsibilities:
- Ensure the health, comfort and safety of our Customers
- Ensure daily communication with all site Associates
- Collect rent and follow up on defaults
- Ensure vacancy is within guidelines for each site (minimized) by effective service to potential and existing customers
- Inspections of vacant and upcoming suites
- Lease and show suites
- Ensure all rental enquires are answered within the guidelines provided
- Annual suite inspections
- Prepare and deliver bank deposits
- Administrative duties including processing paperwork for site and other Associates
- Ensure contractors arrive as per scheduled timelines and complete their work as pre conditions of the contract
- Ensure proper and accurate inventory management
- Light snow removal
- Complete other tasks assigned by the Area Coordinator
Experience and Educational Requirements:
- 2 years Customer Service Experience preferred
- Valid Drivers Licence and Vehicle required
Technical Requirements:
- Computer experience is required with web based programs preferred
- Ability to learn and adapt quickly to changing systems and new technology
Non-Technical Requirements:
- Strong commitment to providing excellent customer service
- Ability to take responsibility for all actions and decisions and to follow through until a resolution is obtained
- Excellent listening and telephone etiquette skills
- Exceptional problem-solving and decision-making capabilities
- Strong planning and organizational skills coupled with ability to multi-task and prioritize
- Excellent time-management skills
- Ability to handle sensitive and confidential matters
- Ability to remain calm and in control of a situation while still maintaining patience, empathy and understanding
- Ability to work independently (self managed) and with other Associates in a team environment
- Ability to learn quickly, adapt to change and be flexible in nature
- Displays a high level of initiative and commitment to success (striving toward Boardwalk’s mission statement)
- Demonstrates a positive attitude, enthusiasm and assertiveness
- Ability to spend up to eight hours walking, standing, climbing stairs, lifting
- Ability to maneuver or lift up to 10kg with the proper equipment
Additional Information
- Applicants must be available for shifts from 8:00 am to 8:00 pm, including rotating weekends.
- Excellent training and development programs available!
Benefits & Compensation
Boardwalk is proud to offer it's Associates extended benefits.
Some features include:
- Health & Dental
- Rental Discounts
- Group RSP Match
- Profit Sharing
- Scholarship Opportunities for your children
- Gym Memberships
To Apply
We would like to thank all applicants for their interest however only candidates selected for an interview will be contacted.
Fax: (866)644-0624.
Explore all opportunities at Boardwalk Rental Communities Visit: http://www.bwalk.com/ to learn more about Boardwalk Rental Communities