Cellular Retail Representative #76073

Company: Tridon Communications

Job Description

Responsibilities:

  • The Inside Sales Associate will professionally and effectively help our customers stay better connected by matching them with the right products and services.
  • The incumbent must be passionate about technology and effectively communicate their product knowledge to others.
  • Deliver an exceptional, game-changing customer experience within the store
  • Communication with existing and prospective clients to build and maintain relationships
  • Listening and interpreting clients’ needs through dialogue in person and by phone
  • Achieve smart start score of 90%
  • Customer follow up calls, filing of contracts and sales calls
  • Possess a competitive attitude and a desire to meet and exceed sales goals
  • Stay up-to-date on the latest technology, training and product knowledge
  • Follow TELUS procedures for warranty claims
  • Read TELUS bulletins on website daily
  • Smart fit all clientele
  • Participate in developing company goals, objectives, policies and procedures
  • Liaise with other departments to maximize the “Team Concept”
  • Replenish stock when required and delivered
  • Communicate with management on merchandising requirements
  • Completion of all courses required by TELUS for PCS, Mike and Data
  • Other duties as required
  • The Inside Sales Associate reports directly to the Assistant Manager. 

Requirements:

  • High School Diploma
  • Previous retail or customer service experience required
  • Microsoft Based Programs
  • Troubleshooting and investigating
  • Excellent verbal, and written communication skills
  • Strong attention to detail
  • Active listening
  • Ability to work independently
  • Thrive in a fast-paced environment
  • Positive attitude, exemplary attendance, reliable team player
  • Motivated by being a member of a high performing team
  • Must be able to spend 85% of their day standing, 10% sitting and/or walking, and 5% lifting boxes up to 20lbs.
  • The incumbent will be also required to look at a computer screen for long periods of time.

Please quote Fort McMurray Online on your Resume

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