|
Customer Service Representative #8443
Company: TD Bank Financial Group
Job Description
TDBFG Description
TD Bank Financial Group is the seventh largest bank in North America by branches and serves approximately 17 million customers. Ranked among the world's leading on-line financial services firms, our 74,000 employees around the world offer and support a full range of financial products and services through:
Canadian Personal and Commercial Banking
Wealth Management
Wholesale Banking
Insurance
U.S. Personal and Commercial Banking
Corporate Support Areas
We operate in a number of locations in key financial centres around the globe.
Department Overview
TD Canada Trust is TD Bank Financial Group's customer-focused personal and small business banking business. Serving more than 11 million customers nationally, TD Canada Trust provides a full range of financial products and services through its branch banking network, telephone, internet banking, and 'TD Green Machine' automated banking machines.
Job Description
TD Canada Trust requires an energetic Customer Service Representative who will provide exceptional customer service to customers while processing their transactions in an efficient, accurate and friendly manner. You will deliver a consistent customer service experience to each customer and contribute to the ongoing improvement of the overall experience. You will recognize and respond to the customer's basic needs, identify opportunities to promote and provide advice on TD Canada Trust products and services while assisting in the sales referral process. We would look to you to understand and apply branch operating policies and procedures, while being knowledgeable and complying with Bank and industry codes of conduct, as well as security laws and regulations.
Job Requirements
In addition to your secondary education you possess excellent organizational and customer service skills. You demonstrate a high energy approach and excel in a fast paced work environment. You have strong computer skills and the ability to adapt quickly to change.
Work hours/locations:
Fort McMurray - Downtown location, casual hours, no guarantee, must be available Monday - Wednesday 8am-6pm, Thursday & Friday 8am-8pm and Saturdays 8am-4pm.
Additional Information
TD Bank Financial Group values and is committed to diversity in the workplace.
We thank all applicants for their interest in this position, however only qualified candidates will be contacted for an interview.
|